Advice a friend who respond to conflict by confrontation on why it is not healthy in sustaining positive relationships and recommend two ways in which he/she should approach conflict resolution instead

I would tell my friend that a conflict must be resolved with frank and calm conversation. A confrontation will make those involved in the conflict nervous and this will hinder the visualization of the conflict's resolution, but the confrontation will create more problems.

Explanation:

The way you manage conflict is extremely important. Avoiding conflict is never a good thing; it generates resentment and allows conflict to build up to a breaking point, at which point it is probably too late to correct. However, using confrontation to solve the problem promotes a poor and bad relationship because it causes anger and prevents people from finding a solution to the conflict.

Ideally, the conflict should be resolved with frank and calm conversation that exposes problems without charge and provides a clear view of how to resolve them. This is how a healthy relationship should be structured.